> ## Documentation Index
> Fetch the complete documentation index at: https://docs.quantumproxies.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Dedicated Server Billing

> Dedicated servers are billed as a monthly subscription. Pick a 1, 3, or 6 month period at checkout for additional discounts.

## Pricing

The price of each dedicated plan is shown on its card in **Dashboard → Shop → Servers**. Each plan card displays:

* The monthly base price.
* The discounted rate for 3-month and 6-month commitments.
* Any add-ons (extra IPs, additional storage, etc.) when available.

## Billing cycle

* Your subscription **starts the moment your server is delivered** (status changes to **Active**).
* It **renews automatically** at the end of each billing period.
* Card payments use **Stripe**; crypto payments use **Cryptomus** (manually renewed each cycle).

The next renewal date is visible on the server detail page.

## Invoices

Every payment generates an invoice you can view and download:

1. Open **Dashboard → Servers** and click your server.
2. Go to the **Invoices** section.
3. Click any invoice to view or download a PDF.

## Cancelling

You can cancel a dedicated server subscription at any time:

<Steps>
  <Step title="Open the server">
    From **Dashboard → Servers**, click the server you want to cancel.
  </Step>

  <Step title="Click 'Cancel subscription'" />

  <Step title="Confirm">
    The server remains active **until the end of the current billing period**. After that, it's decommissioned and all data is wiped.
  </Step>
</Steps>

<Warning>
  Cancellation is final at the end of the billing period — we cannot recover data from a decommissioned server. Copy out anything you need to keep before the period ends.
</Warning>

## Failed renewals

If a card payment fails on renewal:

1. Stripe retries the charge automatically over a few days.
2. You'll get an email each time it fails.
3. After the retry window ends without a successful payment, the server is suspended, then decommissioned.

Keep your payment method up to date in **Dashboard → Settings → Billing** to avoid this.

## Refunds

Dedicated server subscriptions are pre-paid for the chosen period. We don't issue partial refunds for unused time. If something goes wrong at checkout or on delivery (wrong configuration, double charge, hardware issue we can't resolve), [contact support](mailto:team@quantumproxies.net) within 24 hours and we'll resolve it manually.

## Custom contracts

For long-term commitments, multi-server orders, or SLAs, [contact sales](mailto:team@quantumproxies.net). We can offer custom pricing and contractual terms tailored to your needs.