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Pricing

The price of each dedicated plan is shown on its card in Dashboard → Shop → Servers. Each plan card displays:
  • The monthly base price.
  • The discounted rate for 3-month and 6-month commitments.
  • Any add-ons (extra IPs, additional storage, etc.) when available.

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Billing cycle

  • Your subscription starts the moment your server is delivered (status changes to Active).
  • It renews automatically at the end of each billing period.
  • Card payments use Stripe; crypto payments use Cryptomus (manually renewed each cycle).
The next renewal date is visible on the server detail page.

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Invoices

Every payment generates an invoice you can view and download:
  1. Open Dashboard → Servers and click your server.
  2. Go to the Invoices section.
  3. Click any invoice to view or download a PDF.

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Cancelling

You can cancel a dedicated server subscription at any time:
1

Open the server

From Dashboard → Servers, click the server you want to cancel.
2

Click 'Cancel subscription'

3

Confirm

The server remains active until the end of the current billing period. After that, it’s decommissioned and all data is wiped.
Cancellation is final at the end of the billing period — we cannot recover data from a decommissioned server. Copy out anything you need to keep before the period ends.

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Failed renewals

If a card payment fails on renewal:
  1. Stripe retries the charge automatically over a few days.
  2. You’ll get an email each time it fails.
  3. After the retry window ends without a successful payment, the server is suspended, then decommissioned.
Keep your payment method up to date in Dashboard → Settings → Billing to avoid this.

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Refunds

Dedicated server subscriptions are pre-paid for the chosen period. We don’t issue partial refunds for unused time. If something goes wrong at checkout or on delivery (wrong configuration, double charge, hardware issue we can’t resolve), contact support within 24 hours and we’ll resolve it manually.

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Custom contracts

For long-term commitments, multi-server orders, or SLAs, contact sales. We can offer custom pricing and contractual terms tailored to your needs.