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Once your VPS is active, head to Dashboard → Servers and click it to open the management panel.

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Power actions

You can control the state of your VPS with one click:
  • Start — boot a stopped VM.
  • Reboot — graceful restart.
  • Stop — shut it down (the VM still exists and bills as usual).
  • Force stop — only use this if the VM is unresponsive; it’s the equivalent of pulling the power cable.
Force stop can corrupt the file system if a write was in progress. Use it only when a clean shutdown doesn’t work.

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Web console (VNC)

Locked out via SSH? Forgot a firewall rule that blocked yourself off? The web console gets you back in. Click Open Console from the VPS detail page — a new browser tab opens with a live VNC session connected directly to your VM. It works exactly like a physical monitor and keyboard plugged into the server.
The console is the safest recovery tool. If anything goes wrong with networking, SSH, or RDP, you can almost always fix it from here.

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Reset password

Forgot your root / Administrator password? Reset it in seconds:
1

Open the VPS

From Dashboard → Servers, click the VPS you want to reset.
2

Click 'Reset Password'

Enter a new password.
3

Done

The new password is applied live — no reboot required. On Linux, you can use it immediately for SSH. On Windows, it’s applied to the Administrator account within a couple of seconds and you can RDP straight in.
On Windows, the very first password reset can take up to ~10 seconds because we also normalize the local admin account name. Subsequent resets are instant.
If a reset fails, the VPS is almost always still booting or powered off. Make sure it’s started, wait about a minute, then try again. If it keeps failing, contact support.

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Upgrade your plan

Outgrown your current plan? You can move a VPS up to a larger plan (Plank → Broglie → Einstein) in place — without rebuilding the machine or losing data.
1

Open the VPS

From Dashboard → Servers, click the VPS you want to upgrade. The Upgrade plan card shows your current plan.
2

Click 'Upgrade plan'

A dialog lists the larger plans you can move to, each showing its RAM, vCPU, disk and the prorated price for the rest of your billing period. Pick one.
3

Confirm

You’re charged the prorated difference immediately, and the server reboots briefly (~1–2 min) to apply the new resources. Your disk and all data are preserved.
Upgrades are VPS-only (dedicated servers aren’t upgraded this way) and move in one direction — you can go up a plan, not down. The Upgrade plan button is unavailable while a VPS is still building, suspended, or has a cancellation scheduled.

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Resource usage

The detail panel shows live metrics for:
  • CPU usage
  • RAM usage
  • Disk usage
  • Network I/O
Use these to spot when you’re approaching plan limits or when a runaway process is eating resources.

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Connecting to your VPS

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Linux (Ubuntu / Debian)

Use SSH from your terminal:
You’ll be prompted for the password shown on the VPS detail page (or the latest one you reset to).

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Windows Server 2022

Use Remote Desktop (RDP):
  • Host: your VPS IP
  • User: Administrator
  • Password: the auto-generated password shown on the VPS detail page (or the latest one you reset to)
On macOS, install Microsoft Remote Desktop from the App Store. On Windows, use the built-in Remote Desktop Connection app.

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Extra IPs

If you bought extra IPs at checkout, they’re listed in the VPS detail panel. Each one is a fully routed public IPv4 address attached to your machine — you can use them to bind multiple services on the same port, run reverse proxies, or distribute outgoing traffic.
On Linux, extra IPs are configured automatically via cloud-init. On Windows, you may need to add them manually in Network Adapter → IPv4 Properties → Advanced.