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Documentation Index

Fetch the complete documentation index at: https://docs.quantumproxies.net/llms.txt

Use this file to discover all available pages before exploring further.

  • Double-check the IP address — copy it from the VPS detail page.
  • Confirm the user is ubuntu for Ubuntu images or debian for Debian images (not root).
  • If you changed the password recently, make sure you’re using the new one.
  • Still locked out? Open the Web Console (VNC) from the Dashboard and log in directly — no SSH needed.
  • Last resort: Reset Password from the Dashboard, then try again.
  • The username is Administrator (case-sensitive on some clients).
  • On macOS, use Microsoft Remote Desktop from the App Store.
  • If the connection refuses outright, the VM may still be in the final boot stage — wait 30 seconds and retry.
  • If the password doesn’t work, click Reset Password in the Dashboard and try again with the new one.
  • Try Reboot from the Dashboard first — it’s a graceful restart.
  • If reboot doesn’t help, use Force Stop then Start (this is closer to pulling the power cable).
  • Open the Web Console to see the boot output — it often tells you exactly what’s wrong.
Building usually completes in 1–2 minutes. If it’s been more than 10 minutes, refresh the page. Our system auto-recovers stuck builds within a few minutes. If it’s still stuck after 15 minutes, contact support with your order ID.
Open the metrics chart on the VPS detail page to see when the spike started. On Linux, SSH in and run top, htop, or iotop to find the culprit. On Windows, open Task Manager.If your workload regularly maxes out the plan, consider upgrading to a larger plan.
No worries — click Reset Password in the Dashboard. The new password is applied live, no reboot required.
  • On Linux, extras are configured automatically via cloud-init. Reboot once if they aren’t showing up in ip a.
  • On Windows, you may need to add them manually under Network Adapter → IPv4 Properties → Advanced → Add.
  • Make sure your firewall (UFW, Windows Defender) isn’t blocking them.
OS reinstall isn’t a self-service action yet — contact support and we’ll trigger a clean reinstall on the same IP within a few minutes.
Still stuck? Reach us via Discord or team@quantumproxies.net and include:
  • Your VPS plan + region
  • The IP address
  • A short description of what’s failing and the exact error (screenshot helps)
We’ll get back to you quickly.